Security Companies misrepresent themselves in Knoxville, TN
During recent meetings and events Liberty Security Systems has been made aware of the fact that there have been several new Security Companies popping up in the Knoxville and east TN region. The TBFAA (Tennessee Business Fire Alarm Association) has received growing complaints as well as the state regarding some of these companies. These companies do not always follow legal or ethical practices.
According to statements several people are dropped off in neighborhoods to conduct door to door sales. You will most likely not see a vehicle or proper identification. The door to door sales approach is probably the oldest style of sales, but there are a few things you need to be aware of.
1. Some communities require that companies selling door to door register with the local municipality and obtain a permit. Ask to see their local door to door permit. If they fail to have one, notify the authorities.
2. In some cases these sales people claim that your current security company has gone out of business, sold their business or won't be able to service your system any longer. Some reports say they are even going so far as to claim they work for your current alarm company or manufacturer and must make changes to the system for it to continue working properly. Verify this information before doing anything!
3. Identification is very important! Liberty Security Systems, Inc has badges that are issued by the state that we carry to insure that we have completed our background checks on all employees; we also have our vehicles clearly identifiable with our TN license number. Ask for identification, they should provide you a photo ID! If they do not provide a photo ID contact the authorities immediately.
4. Do not let a sales person into your home. Should you decide to meet with them, schedule an appointment for a later date. Some of these companies are operating in TN without a license, their offices are in another state.
5. Check out the company that they claim to be affiliated with. There are several great ways to obtain information, visit the Better Business Bureau or you can even visit www.google.com and type their company name in the search engine with the word "reviews" behind it. This should pull reviews written about this company. Do not be bullied in to signing anything. If they are a legitimate company then they can wait a day or so for you to make your decision and verify that you are not currently under contract.
Before doing anything, verify any questionable information by calling us! (865-) 679-3537
Phone: 865-966-3847 / Fax: 865-531-8997
10629 Lone Star Way Knoxville, TN 37923
